Loading Databases

Loading Databases Using Proviso

If you do not have access to enteliWEB/enteliCLOUD, you can use the Proviso app to load custom and regular databases to your device. 

Requirements to use this feature

• Proviso 2.6 and later running firmware 2.3 and later over Bluetooth. 
• Bluetooth must be enabled upon powering on your O3 device. If your O3 device starts with Bluetooth turned off, you must enable your Bluetooth and then reboot your device. 
  • If you have enteliWEB, you can set your BV31 object to On, and then reboot your O3 device to re-initialize database load. 

Max database size requirements

If you are running firmware version 2.3 or later

 Files up to 5 MB may be loaded onto a device, however Bluetooth Low Energy has a slow transfer rate, and these large files may take multiple minutes to complete. Typical database backups (5kB to 100kB) will load into a device in a reasonable timeframe. 

If you are using firmware version 4.16

If you are using firmware version V4.16, files up to 2 MB may be loaded onto a device. Alternatively, you can use embedded web to load databases which will result in faster loading rates. Files may take several minutes to load. 

To load a database using Proviso:

1. Connect your O3 device over Bluetooth. 
2. From the Settings tab, tap the kebab menu .
3. Tap Upload database.
   
4. Select your database file, then tap Upload. The file will take several seconds to upload.  

Notes:

• File must be in .ZDD format.
• Maximum file size is 5 MB for firmware version 2.3 or later. If you are using firmware version 4.16, the max file size is 2 MB.

5. Upload progress begins. The O3 will flash green, then restart once the file has been successfully uploaded. 
 Do NOT power off, reset, or disconnect from the device while a file is being loaded.

CAUTION: Proviso will stop sending requests if your mobile screen turns off due to inactivity. Ensure your mobile screen remains on while writing to objects.

Loading Databases Using enteliWEB

Loading one or more Device Databases

1. Locate and select the device database file or files you want to load. This also selected the target devices.
2. Click Load Device Database. A confirmation dialog opens.

3. Click Yes to start the load. The Load Device Database progress dialog opens.

   After the progress dialog reaches 100%, observe the banner at the top of the page for confirmationthat the task was initiated or error.

Loading one Device Database to Multiple Devices

1. Locate and select the device database file you want to load.
2. Click Load To Multiple Devices. A configuration dialog opens.
3. Select the devices you want to load. Click Load. A confirmation dialog opens.
4. Click Yes to start the load task. The Load Device Database progress dialog opens.

5. Now you have three options to determine the results of the load, as follows:

   • Wait until the progress dialog reaches 100%, then observe the banner at the top of the page for confirmation that the task was initiated or error.
   • Click View In Task Queue to display the task progress on the Run-once Tasks page. The task name includes the phrase LoadDBToMultipleDevices.
   • Close the Load Device Database progress dialog. Return to the Run-once Tasks page at your convenience to view the task progress.